1. Acceptance of Terms

By accessing and using the services provided by Paragon Professional Agency, LLC (“Paragon,” “we,” “us,” or “our”), you (“Client” or “you”) agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Paragon provides virtual assistance services, designed to enhance operational efficiency and support your business needs. This includes, but is not limited to administrative support, scheduling, communication management, and other business support services as agreed upon with the Client.

3. Obligations of Client

Clients are expected to provide accurate and complete information necessary for the performance of services. You agree to cooperate with Paragon in a timely manner and provide all necessary access, information, and support required to fulfill our obligations.

4. Obligation of Paragon

Paragon commits to providing professional and reliable virtual assistance services. We will perform our duties with reasonable care, skill, and diligence. Paragon reserves the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.

5. Confidentiality

Paragon acknowledges that, in the course of providing services, we may have access to confidential information belonging to the Client. We agree to keep all such information confidential and not to disclose it to any third party without the Client’s prior written consent, except as required by law. This obligation of confidentiality shall survive the termination of these Terms.

6. Intellectual Property

All content, trademarks, service marks, trade names, logos, and intellectual property rights associated with the services are the property of Paragon or its licensors. Clients are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the services solely for their intended purposes.

7. Limitation of Liability

To the maximum extent permitted by law, Paragon shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (i) your use or inability to use the services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; (iv) any bugs, viruses, malware, or the like that may be transmitted to or through our services by any third party.

8. Indemnification

You agree to indemnify, defend, and hold harmless Paragon, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of our services or your violation of these Terms.

9. Warranty

Paragon provides services on an “as is” and “as available” basis. We do not warrant that the services will be uninterrupted or error-free, and we disclaim all warranties, whether express or implied. Refunds are issued at our discretion.

10. Termination

Paragon may terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms. Upon termination, your right to use the services will immediately cease.

11. Force Majeure

While we strive to maintain 24/7 availability, Paragon shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, war, strikes, labor disputes, government regulations, impact to infrastructure, and any other force majeure event.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State in which Paragon is headquartered, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms or our services shall be instituted exclusively in the federal or state courts located in that State.

13. Changes to Terms of Service

Paragon reserves the right to modify or replace these Terms at any time. We will provide notice of changes by posting the new Terms on our website. Your continued use of our services following the posting of any changes constitutes acceptance of those changes.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.