FREQUENTLY ASKED QUESTIONS
A Virtual Assistant (VA) is like a remote personal assistant. They offer professional support to clients from anywhere in the world, handling tasks just as efficiently as an in-office assistant can.
VAs are a cost-effective solution for businesses, allowing them to grow without the overhead of hiring and managing an in-house employee.
Simply put, when you hire a VA, you pay for pure productivity.
If you find yourself overwhelmed with administrative tasks, struggling to manage your time effectively, or looking to grow your business, a virtual assistant can be a valuable asset.
Paragon Professional Agency offers a wide range of virtual assistance services, including administrative support, executive assistance, project management, customer support, digital marketing, and bookkeeping. We do our best to meet the specific needs of each client, from the Paragon Pro Admin package, to one of our more specialized plans.
Our Paragon Pro Admin package starts at $749/month. This includes up to 20 hours of general administrative support from one VA. Need more hours or more people? Or perhaps you're looking to fill a larger role or require specialized assistance. Let's build that customized solution for you!
Our aim is to make communication simple like in a real office, so we provide a number of options to suit all client needs. These include: email, VoIP phone, instant messaging, video-conferencing software (such as Google Meet or Zoom), and team productivity messaging apps such as Slack.
Yes, all of our virtual assistants are native or near-native English speakers with a deep understanding of Western cultural nuances. This ensures effective communication and seamless collaboration with our clients.
Absolutely! We can match you with a VA that is able to work a schedule of your choosing.
Yes, our virtual assistants can do a minimum of 20 hours per month for our basic package, up to a maximum of 160 hours for one of our specialized packages.
Yes, the VA will have a capable laptop or desktop PC, a speedy internet connection, and if needed, VoIP access. However, do let us know if there is any special software that you need your VA to use, so we can set it up prior to your start date.
We completely understand that chemistry is important in any working relationship. If you feel like things aren't quite clicking, please let us know! We can work together to find a better fit.
While our VAs are incredibly versatile, there are certain tasks beyond their scope. They cannot give legal, financial, or medical advice. Also, tasks requiring physical presence or specialized certifications are outside their realm. Remember, a VA is a supportive role, not a replacement for core business functions like strategic planning or product development.
Simple! Our approach is highly personalized to each client, and we field a team of industry experts empowered to foster long-term partnerships. Our VAs are carefully selected and continuously trained and developed to ensure they exceed your expectations. With Paragon, you get someone on your team who prioritizes your success and delivers tailored solutions to drive your business forward.